Welcome Center Staff - North Austin

Location: Austin, TX

Department: Membership

Type: Part Time

Min. Experience: Student (High School)

All applications must be submitted by February 21, 2018

Our mission and core values are brought to life by our culture. It’s who we are, who we aspire to be and how we show up every day. We are cause-driven. We don’t just show up, we show up with purpose. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.


We act with intentionality to connect people to our cause through our service and engagement principles. Every day we:

  • Welcome – Smile greet members by name, introduce yourself.
  • Connect – Ask questions, share a story, introduce them to other staff and members.
  • Support – Affirm and encourage them, wish them well.
  • Invite – Share opportunities to get involved and give back to the community.

Join us and help transform lives.

The North Austin YMCA is seeking Welcome Center Staff members to join our team. We are looking for applicants who are available to work a flexible schedule, Monday through Sundays up to 28 hours a week.

Pay rate:
$9.00 per hour

General Function:

Under the direction of the Membership Engagement Coordinator, the Welcome Center Staff member is responsible for informing and serving YMCA members and patrons according to YMCA policies and procedures.


  • Minimum of 16 years of age.
  • Bilingual preferred (Spanish & English)
  • Reliable transportation to attend work.
  • Team player with a positive, service-oriented attitude and fun personality.
  • Interested in contributing to the mission of the YMCA.
  • Strong listening and communication skills.
  • Intermediate knowledge of phone and computer systems.
  • Previous customer service experience is a plus.


Individual membership to all YMCA's of Austin  ($600 value)

403b Retirement Savings Account


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